FAQ
What types of products do you offer?
Our store specializes in a curated selection of eco-friendly home goods and stylish fashion accessories. This includes handcrafted organic candles, trendy reusable bags, and other sustainable lifestyle products designed to enhance your living space while being environmentally conscious.
How do you ensure the sustainability of your products?
We prioritize sourcing products that are made from sustainable materials and processes. Many of our items are handcrafted and produced using organic or recycled materials, which significantly reduces their environmental impact. We also collaborate with suppliers who share our commitment to sustainability.
Are your products safe for the environment?
Yes, all of our products are designed with environmental safety in mind. We conduct thorough assessments to ensure that our items are free from harmful chemicals and are biodegradable or recyclable wherever possible. This commitment helps to minimize waste and promote a healthier planet.
What is your return policy?
While we do not have specific return policy details provided, we recommend reviewing our return policy on our website for comprehensive information. Generally, we aim to ensure customer satisfaction and will address any concerns regarding product quality or defects.
How can I contact customer service?
You can reach our customer service team through the contact form available on our website. We strive to respond to all inquiries within 24 to 48 hours. For urgent matters, please include your order number and a brief description of your issue to expedite the process.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for detailed information regarding international orders.
How can I stay updated on new products and promotions?
To stay informed about our latest products and promotions, we encourage you to subscribe to our newsletter. You can also follow us on our social media platforms for real-time updates and exclusive offers.